Can Progression Raiding and Alts Productively Coexist?

Don't mind me Atramedes, I'm just sightseeing, said the shadow priest as she crept closer...

We’re at a point in this tier of content wherein serious raiding guilds are well on their way into defeating the heroic modes, but many more casual raiding guilds are finding themselves stuck at 9/12 or 10/12 on regular mode. So you know what that means — folks are starting to want to bring their alts. Worse yet, the people who want to bring their alts are typically the folks who’ve geared themselves out thanks to having attended all or most of the runs (yes, I’m looking at you MT/Raid Leader/Core Raid team members.)

A guild leader’s first impulse is probably to say “OK…” when their raid leader comes to them and says “I don’t want to bring my geared out toon to raids any more; I really want to play Character X.” But there are a number of reasons you should think twice before sealing that deal:

  1. Often this is not the first– or the last– time this player has pulled the old switcheroo. Are you prepared for them gearing up this character then cycling in their next alt?
  2. You’ve just set a precedent. Now that you’ve let them swap out to their alt, why can’t player X do the same?
  3. So, player Z who has stayed on their main and lost a lot of loot to the swapping player, and is now losing more gear to their alt is starting to hate them.
  4. A raid team wants to feel like a team, not a loot delivery system for the raid leader. It can be hard to respect a leader who is continually fine tuning a situation to their advantage– raid synergy be damned.
  5. Typically, no matter how much we love our alts, they will not perform nearly as well, or have the same utility as our mains on whom we’ve spent months raiding.

In my raiding history, once the alts started coming in, progression ground to a stand-still. Tempers flared. And frequently, good players left my raid teams.In many of the cases, this behavior was tolerated because it was done by the raid leader– and everyone was afraid of losing the raid leader to the extent that no one spoke up about it. But there was a lot of discussion going on in the background amongst the raiders it affected. And none of it sunshine and kittens related.

To be clear, I’m not saying a raid leader shouldn’t grab someone’s healer alt if a raid won’t go without that happening. But allowing players, at their request, to swap characters at this stage in the game, after gearing themselves up? That has a real possibility of derailing your progression momentum.

So, What Can You Do to Avoid a Blowout?

If this issue comes up in your guild, you can’t just ignore it. It won’t go away. But there are a few ways you can diffuse the situation.

  • Start up an alt raid.
    You probably have enough experienced raiders with moderately geared up alts who want to raid on them. Put them all together, and let them start re-clearing the raids. Bonus points for this approach making folks work for it, versus coasting off mains’ hard work.
  • Put it to a vote.
    If someone is truly adamant about wanting to make a switch, put up an anonymous vote on your forums and let the raid team decide. And do the same for if EP/DKP is allowed to roll over or if there will be a penalty spend or freeze for a specific timeframe to discourage the loot and run syndrome.

How has your guild dealt with these situations?

Friday Five: Five Things to Remember if the Game is Getting You Down

why can't I use this pretty seahorse in all watery areas?

  1. It’s not just a game — it’s YOUR game and it’s supposed to be fun. What makes you smile in game? What in-game activities pop up in your dreams or daydreams? That’s what you should be doing regardless of what other people tell you you should be doing.
  2. It’s not just the game– it’s the people you play it with. Sometimes, you may do something such as choose guild progression over playing with people you like. But I’ve found that playing with people I like eventually trumps progression without camaraderie and friendship. Find people you like to play with then stick to them like Krazy Glue. And the people whose behavior annoys you to no end? Put them on ignore.
  3. You can always roll another character. You can even do this on another server. To play with people you’ve met through the blogosphere or twitterverse. So if you hate mechanics changes to your class or your guild is overrun with SpecX, you can always putter around and do something new. It’s never too late to roll another toon!
  4. If your friends behave terribly to you in game, then they weren’t really your friends. Write them off and move on. No amount of analyzing or dwelling can ever tell you why people behave the way they do online. If people treat you poorly, cut your losses and move on.
  5. The only constant is change. Chances are whatever it is that is really bothering you in game at this very moment will be a small blip in your rearview mirror in a very short amount of time. Take a deep breath, keep calm, and carry on.

Why I have a Love/Hate Relationship with Guild Forums

Every so often, I swear off reading World of Warcraft related forums. Typically, this is after a particularly nasty turn of events on a guild forum that leaves me with a bad taste in my mouth and pondering why I voluntarily subject myself to them. But just as surely, after a while, I am back in there, posting up a storm about things I’ve gotten excited about or think guildies should know. I have a pretty classic love/hate relationship with guild forums. And I think that’s true for a lot of folks.

What I Love About Guild Forums

In theory, I absolutely love guild forums. They can really knit a group of people together into a team.  Specifically:

1)    They provide an out of game place where guildies can get to know each other better. They can post pictures from their vacations, or share their band’s touring schedule, or opine about pop culture. In short, provide a glimpse at the person behind the pixels.

2)    They are a great place to capture your guildies’ expertise. I’ve long been one to post my lists of rare craftables on my guild forums, and my thoughts on specs and gear etc. I shifted much of that to my blog when I started it two years ago, but do link out to those lists or cross-post things to the forums when relevant. Of course now you can see at-a-glance which of your guildies can make what by sorting your guild roster in-game by profession.

3)    Even with the in-game calendar, forums provide a good way to get organized for raids or other events.  The calendar can only provide you with the who/what/when/where. For the nuts and bolts of who is doing what, and what strategies to employ, there’s little that beats the guild forums. Yes, you can get by with telling folks to “go read wowwiki/watch tankspot”, but a successful guild will often find benefit from posting their specific take on strats in their forums. And the forums are the perfect place to post screenies and a recap of your guild events. After all, you can’t post a video of your guild’s naked gnome run in the calendar.

4)    And most of all they can help keep your guildies all on the same page. Instead of having to answer each new guildie’s questions about guild policies and procedures anew each time they are asked, you can have everything there is to know (or at least your guild charter, loot policy and raiding schedule) posted on your forums.

What I Hate About Guild Forums

But I have to be honest and say that overall, I’ve gotten to the “I don’t want to read this anymore” state with more than one guild forum in my five years of playing WoW. Why? The usual suspects:

1)    Trolling. You’d think people would save their trolling for the official forums, yes? Well, that hasn’t been my experience. I have seen more than one blowhard, excited by the captive audience a guild forums creates (since unlike in-game, you can’t ignore a member/poster on most of the popular guild forum providers), being unable to resist their urge to troll their guildies repeatedly. Frequently, they feign innocence, and get away with it and live to troll another day, because, after all, you don't want to jump to conclusions. But here’s the deal: one post that causes a dramastorm is an accident. The same person authoring the last 5 dramabombs dropped in your guild forums? That’s called trolling, no matter how you try to whitewash it.

2)    Bullies. Something about being behind a keyboard, typing words into the void without immediate feedback seems to bring out the worst in some people. They require having the last word. They use facts, complex mathematical equations, or things they made up right now but sound pretty official to try to shout down anyone with an opposing viewpoint. These people are called bullies. Most of the bullying I've seen on forums is over a difference of opinion, not over a point of fact. You'd like to think that adults (and most of the time the bullies are, in fact, adults) understand that with 12 million people playing the game, across the planet, people will not always share your opinion. And that one's opinion is not the same thing as a fact. But a bully will not rest until all opposing opinions have been publicly stamped out, even if that means resorting to name calling, condescending comments and belittling others. Because for a forums bully, all that's important is winning that argument.

3)    Drama. You have probably seen a baby fall down and look around to see if anyone saw them fall before they start crying, haven't you? In many ways, guild forums are like this too. A dogpile of drama can pile up faster than you can say Legendary Weapon, with the wails increasing in volume as more people chime in. Similarly, many people decide to take every issue or grievance they have — be it with the guild leadership or an individual guild member– to the forums instead of talking through the issue one-on-one with the other party. This is not OK. If you've never been tried in the court of public opinions via a forums drama post, then you may not realize exactly how horrible it feels to log in and see someone talking a bunch of smack about you, and trying to get others to join on in, about an issue about which you were completely unaware. This is the kind of drama that often leads to a /gquit from the recipient of the dramabomb, leaving you with a victorious bully or dramaqueen.

4)    Endless rehashing of dead issues. Have you ever read a forum wherein every new member wants to give their 2 cents to the raiding schedule? And every few weeks a discussion about loot rules emerges? Or after a decision is posted about who will be getting the items needed to craft the latest legendary weapon, someone else chimes in to say they think they should get it as well/instead? For whatever reason, instead of providing a history of what's gone on and why, many forums seem to get stuck on repeat. And if you are an officer, discussing for the 12th time why the current raid nights are in effect, you just might want to pull your hair out.

And lest you think I am alone in these issues being a turn off, note that whenever I’ve brought this topic up on twitter or with folks one-on-one, there have been a number of folks right there with me, who stop perusing forums (or even leave guilds) when they become overrun with bullies, or churn the stomach with the way guildies are (mis)treating each other. And as an officer, I've had guildies come to me and tell me flat out that they were considering leaving a guild, or in fact did leave a guild, over bullying and trolling on guild forums.

How to Improve Your Guild Forums

 The first step you can take, if you haven't already done so, is to post forum rules and make it clear that all members — including Officers — are expected to heed them. Ideally, you'll want to post the rules in conjunction with forum registration, as they do over at Elitist Jerks. Some sample rules/operating procedures:

  • Keep all discussion civil.
  • No name calling or obscenities.
  • Praise publicly and criticize privately. Don't bring your personal issues with someone to the forums– talk to an officer.
  • Do not post the same comments/content repeatedly in reply to someone with a differing opinion. Say your piece once, then move on.
  • Don't make posts that are just whining/complaining.
  • Don't beg for gold/guildies' time. It's OK to LFM for a group in the forums. It's not OK to post every other day about how none of the guildies have come with you to farm Heroic MgT for the mount.
  • Don't start a new thread about a topic already being discussed.
  • Don't start a new thread about a topic that has been locked.
  • Don't have a signature file that's obnoxious.
  • Don't post links to or include visuals that are distasteful on your forums.

After you have the ground rules worked out, you need to also post how infractions against the rules are to be enforced; 3 strikes and you're out for instance. You'll also want to clearly note, or instance, that moderators will lock drama threads and delete anything that's against the terms of service for your forums provider. Spell out what the ground rules are, and then stick to them. Even if that means locking a thread due to an officer crossing the line with someone. It is key for your moderators to be fair and apply the rules to all members, and for them to be supported by the officers in doing so. If the moderator is going to be getting their own dramabomb lodged at them with accusations of squelching someone's free speech every time they shut down a drama thread, pretty soon you aren't going to have any moderators left.

Alternatives to Guild Forums

Guild forums may not always be the best choice for your guild. If you do not have the bandwidth for active moderation, or guildies don't want to pay for hosting that allows moderation, you may want to consider a few alternatives to guild forums.

Wikis

If you are primarily looking for a place to house your guild's charter and policies, with a "just the facts" slant, a free wiki might be a good resource for you. Check out: http://www.wikia.com/Wikia and http://pbworks.com/content/personal+overview to see what you need to do to get started.

Twitter

Twitter is a great way to keep in touch with guildies out of game. And a lively twitter stream of guildies can also be a great recruitment tool. One of the nice things about twitter is other than direct messages or people with locked accounts, most of the discussion is out there in the open. Something about that seems to give folks more of a sense of accountability. Because you don't want hundreds of WoW folks on twitter thinking you are a jerk, right? I will say I have seen some jerky behavior on twitter, but far less of it than I have seen in guild forums. And it has gotten shut down fast.

Blog

Why not consider starting a guild blog? You can let multiple folks post to it, or have one owner, depending on your preference. Some blog hosts, like Typepad, let you give guest poster's access to creating drafts that the owner has to approve and which will be tied to their username, thus giving some control over the content. This allows you to have static content pages plus newsy posts about what your guild has accomplished, screenshots and recaps of recent events, or even recruitment needs, without the free-for-all of forums.

What's the Future for Guild Forums?

I was talking about this topic with my Alliance guild leader this weekend, and he said that for that guild at least, forums aren't necessary. Yes, we have them and folks use them on occasion. But primarily the guild uses the in-game calendar to schedule runs, officers actively communicate in G (and in whispers to those not on when topics are discussed in G) to communicate anything that needs a wider audience, and a good number of folks are on twitter talking to each other about in-game issues and other topics day-in and day-out. And since several guildies, including myself, are bloggers, commenting in blogs, or on twitter about blog topics, also serves as another communication tool.

The one guild forums function that I don't seeother communication channels as being able to replace, however, is the guild application. I still feel that guild applications, if your guild uses them to recruit raiders and members into the guild (versus invitations going only out to friends of friends via word-of-mouth), should be made in a public guild forum. Having applications out in public allows all guild members the opportunity to speak up if there is a reason the guild would be better off not accepting an applicant, provides a public record of the person's interests and role applied for, and also allows raid leaders to see if their raiders are app'ing elsewhere. Thanks to public guild applications on forums, as an officer I've been able to find out that an applicant was applying to every raiding guild on the server; have had guildies give me a heads up that an applicant was, in fact, their stalker who had followed them from guild-to-guild harassing them; and been able to find out that some of the details in some applications were more than just a slight exaggeration.

So while I don't think guild forums are headed for extinction yet, I do think there are quite a few other ways to build a sense of guild community. And if your guild does have an active forum, having clear rules of conduct– and consistently enforcing them– seems to me to be key to maintaining a sense of civility and camaraderie amongst your guildmates, and making the forums a resource people are interested in reading — not a place of dread.

What do you think? Could you live without guild forums? Would you never even consider joining a guild without an active forum? Have you successfully moderated forums? Would love to hear your POV.

 

Friday Five: Five Guild Forums Commandments

  1. COMMANDMENT 1: Thou shalt not troll thy guildies.
    No, really. Trade is for trolling. And no one wants guidies who troll. Especially not in G or in the forums. Don’t be that guy. You can’t win at the Internets. And there is no winner in a difference of opinions. Put down the mouse and step away from the forums.
  2. COMMANDMENT 2: Private forums can not ever remain truly private.
    There’s this function called copy/paste. And this other one called screenshot. If you slam your guild in an application in another guild’s private forums, rest assured it will get back to your guild. Or make its way onto your realm forums. Watch your back. Same holds true for your own guild’s forums. Save your racial slurs, sexist remarks and porn links for some place that will appreciate them. If you can’t say something nice, maybe you should log off.
  3. COMMANDMENT 3: The way you treat declined apps will influence your future rounds of applicants, and the way one responds to their application being declined will influence their future guild opportunities.
    If you are nasty to failed applicants, putting them down and acting holier than thou, you’ll scare off future applicants. Likewise, if you are declined for not meeting a guild’s requirements or needs, and you swear at the officers and stalk them online, word will get around that you are a crazy person. Treat guild forum applications like a blind date with someone who knows all the other hotties in your neighborhood.
  4. COMMANDMENT 4: DBAD.
    Don’t be a d***. This seems obvious, right? Go look at my post on how to lose friends and annoy guildies thorugh your guild forums then come back here. That’s right. DBAD. Thank you.
  5. COMMANDMENT 5: Save the drama for your momma.
    Some people seem to live for starting drama on their guild forums. Perhaps you should consider a career in writing for daytime serial dramas. I guarantee that no one appreciates your /emo, your /flounce, your /devils advocate for every opinion or post shared on the forums. This is especially true for interpersonal dramas. If you have a rpoblem with a guildie talk it out — in private.

Major thank yous go out to all my tweeps who gave input and ideas for this list, especially to Druidis4fite. What would you add to round out a top 10?

Friday Five: Five Considerations for Cataclysm Raiding

Despite recurring lack of interest across servers in WotLK raiding, I’m starting to see folks in guild forums and elsewhere starting to get ants in their Cataclysm pants about making decisions now about raiding teams in Cataclysm. If you’re tempted to start drafting up your raiding policies now, you may want to stop drop and roll, and think about these key considerations prior to making sweeping changes:

  1. Mains today are not going to be mains in Cata.
    Don’t assume your raid team is going to pick itself up and go into the expansion as status quo. There are going to be a whole slew of main changes. If you started playing in Wrath, or didn’t raid prior to Wrath, you haven’t lived through watching people who adored their class have nerd rage meltdowns regarding changed class proficiencies and game mechanics, and cycle through their alts until they land on one that feels right. So you’ll just have to trust me — THIS WILL HAPPEN A LOT. Until you have your first 10 folks ready and willing to raid, you can’t start parsing out the groups. Will you have too many tanks? Not enough healers? All druids? It’s really way too early to know. Or to start fighting about who gets what person on their team.
  2. Your star raiders may not be your star levelers.
    The first folks to make it to 85 are not necessarily going to be your best raiders. Or even be people with interest in raiding. Yes, hardcore guilds often give short timelines for leveling a character to get their raiding going as quickly as possible. But in a casual raiding situation, you may have folks level several toons to 85 prior to deciding whom they want to raid with, or even being ready to give up that alt leveling time in exchange for raiding. I know at least 1 person who has said outright that he intends to spend months leveling his alts prior to being ready to step into a raid.
  3. Heroics will be your first step as a fresh 85, not raids.
    That’s right– it’s not intended for a fresh 85 to immediately ding then head into the raid instance. When these expansions unfurl, there is an expectation that folks will farm their way through regular instances and heroics to gear up and get ready (and to learn how to play their class at level cap in a team.) I’ve heard a number of incredulous newer players complaining about how the heroics are being implemented in Cata as a “C*** block. Newsflash: you just got spoiled by the Wrath heroics on a whole being easy. BC heroics were REALLY DARN HARD at the turn of the expansion.
  4. Guild churn is not over.
    As guilds that focused on 25-mans pare down to 10s, and as folks who have a small core group of friends they play with realize that 10-man raids are a viable pursuit as a focus in Cataclysm, there will continue to be guild churn. You’ll also have some of the players who haven’t played in over a year who come back, swear they live for raiding, come to a couple then drop out. This is all perfectly normal. Take all such declarations with a grain of salt, and see how things look at the end of December when the dust settles.
  5. Ideal raid makeups are still an unknown.
    Blizzard is still making significant tweaks to the classes. Until they lock and load, and we can see true group synergy in raids, with proper glyphs and itemized gear, it’s a crapshoot. We know what has worked in the past, but what’s worked for ideal group composition has changed over time, through each expansion, and with some raid instances. See also why my BC druid main never finished ZA, yet my mage alt went through there countless numbers of times (see also: cc makes a Cataclysm comeback.)

This list spurred from having gone through all the prior expansion’s raiding “ZOMG we need to change everything up nao” bubbles, plus a great chat AF had a few weeks back to set raiders’ expectations. If your guild is starting to have these discussions, it may behoove you to get out in front of it and have a chat about guild expectations in regards to expansion raiding.

Safe travels and Happy Friday!

Leaving Your Guild Without Burning Bridges

There are certainly reasons for a ninja /gquit. Such as when your Raid Leader is a bully and the Officers you’ve talked to refuse to stand up to him. Or when the GL doesn’t have anything to say to you that isn’t full of venom and mean spiritedness and you are finally pushed a little bit too far. But unless you have the absolute worst luck, those situations are going to be the exception, and not the rule when it comes to why you decide to tell your guild Buh-Bye.

How Not to /gquit

If you want to leave your guild and still remain on good terms with the guildies you left behind, here are few things NOT to do:

  • DON’T make a passive aggressive post on the forums about how you really hate to leave but mysterious unnamed forces and their <insert conspiracy theory> leave you with no choice but to go to that raiding guild.
  • DON’T post your buh-bye note on the forums then linger around online, milking your goodbyes.
  • DON’T log on in the middle of a raid and dramatically /gquit.
  • DON’T /gquit without telling anyone what’s up, and ideally, without talking to an officer or your GM to see if your issues are resolvable.
  • DON’T /w the guildies you left behind, chiding them for not camping on to your /gquit.
  • DON’T start actively recruiting for your new guild from the one you just left.
  • DON’T trash talk your guild or its members in trade or on the realm forums.
  • DON’T log back in to your old forums to gloat over the new loot/achievements you just got with your new guild, or to tell your former guildies how they should change all their raid strats to match what your new guild does.
  • DON’T decide to leave, and line up your new guild, but come to one last raid and blow all your DKP on BiS items. You may feel that you “earned it” but your guildies will be bitter you chose to take that payout and run.
  • DON’T take all that you can carry from the gbank.
  • DON’T be surprised if you DO all of the above and want to leave behind an alt and find them unguilded 48 hours later.

Making a Graceful Exit

It’s really not that hard to leave a guild with style, leaving the door open for your eventual return, and reinforcing the friendships you are leaving behind. A few tips:

  • Make a thoughtful goodbye post.
    State honestly, but courteously, why you are leaving. Good examples are: leaving to raid more, to raid less, to play on another server with RL friends/spouse. If you’re leaving because your RL is a bully or you have another such personal conflict with a guildie, your goodbye note is not the right place to get into those gory details. You are trying to make a graceful exit after all, remember? Stick with something honest but more general in such a case, such as the guild did not turn out to be quite the fit you are looking for.
  • Share any specific reasons you are leaving with an officer or the GL before you go.
    Ideally, you’ll do this before saying your goodbyes. This helps the Officer team understand how the guild may be improved, or if there are any gaps between the recruitment process and the reality of everyday guild activities that may need to be addressed. For instance, if you were looking for a casual raiding guild, but are leaving because once every two weeks is a lot more casual than you were expecting, that’s good actionable feedback. If you are leaving due to an ongoing issue that you’d informed officers about, consider sharing with a different person this time around to see if that message sinks in.

Leaving gracefully basically boils down to being considerate of others, and not surprising anyone. This goes double if you are in a position of leadership in your guild. When an officer or raid leader ninja server transfers or faction changes, or just /gquits and turns up in a competing guild  few moments later, it understandably leaves a bad taste in everyone’s mouth.

With Cataclysm on the horizon, we’re going to see a bunch more folks coming and going as guilds shake out and develop their identity — be it 10-man, 25-man, or no- raiding. You never know where your guildies are going to end up, so why not make an extra effort to ensure you don’t end up on their personal “do not invite” list?

It’s inevitable along the way to have one really guild break-up but there’s no reason they should all be that way. Safe travels and good luck.

In Defense of Civility

Truth be told, much of what annoys me in-game about the behavior of other people boils down to civility. Specifically, a lack thereof. Some examples over the past few years of playing WoW:

  • Having to talk a guildie out of qguitting due to her absolute panic and hysteria over the teenage boy who refused, after being asked multiple times, to stop making dead baby jokes. The woman, who was 7 months pregnant at the time, had also lost a baby a year prior.
  • The men old enough to know better who pepper their vent chat with gender-specific vulgarities whenever fighting a female boss, and don't give the male bosses the same treatment.
  • The self-centered persons who ninja AFK and leave a team of others waiting for them to show back up to complete the dungeon/raid, never apologizing or explaining their absences.
  • The people who constantly ask for help, be it in the form of your time or handouts, who then never reciprocate.
  • The trade chat troll who spent hours at a time, wearing my guild tag, being condescending to and picking fights with the server at large, including other guild members on their unguilded alts.

I'm sure most people have seen some of the above examples during their game time. What they all have in common is a demonstrated lack of civility.

Civility.

n., pl., -ties.

  1. Courteous behavior; politeness.
  2. A courteous act or utterance.

Well-mannered behavior toward others: courteousness, courtesy, genteelness, gentility, mannerliness, politeness, politesse. See courtesy/discourtesy. A courteous act or courteous acts that contribute to smoothness and ease in dealings and social relationships amenity (used in plural), courtesy, pleasantry, politeness, propriety (used in plural). See courtesy/discourtesy.

That's the dictionary.com definition.

As you can see from some of the synonyms, civility seems to be a term better suited for a Merchant Ivory film than a blog about the World of Warcraft. Who cares about civilized discourse and politeness? Surely not anyone who gets behind a keyboard and picks up a pixelated sword, right? Wrong.

Civility Isn't an Antiquated Concept

Do you make plans with your friends and then not show up? And then never say anything to them afterward? Why is this OK if the plans are a raid signup and involving 24 other people?

Is your every day language at work, at home, and in social gatherings towards acquaintances full of expletives and racial slurs, and derogatory remarks against folks with sexual orientations that differ from yours?

Would you walk up to a group of women whose names you know but you in all honesty are not good buddies with, and start making dead baby jokes? And casually toss around a number of gender-specific sexual terms? Would you say these things in front of your sister/significant other/mother?

Why then so often is online chat too often full of all of the above?And why is it that when you approach someone about their lack of civility, you often are chided for trying to suppress their freedom of expression, or called the thought police? When did it become unfashionable — or even extremist to hear some folks reactions — to ask for courtesy in people's interactions with each other and expect a civil environment in which to play online?

At their core, many of the posts I've written here have boiled down to looking for the human beings on the other side of the computer screens to stop what they're doing and behave more like they would behave towards others they knew in their non gaming lives. The fact that I'm sitting in guild chat with you doesn't mean I have an expectation and desire for the level of your conversation to stoop well below what it would in your living room.

I'm not advocating for a G rated guild chat at all times, but I am advocating for the return of common sense.

Ways to Demonstrate Civility

  1. Think before you type. In person, rude and insensitive comments can fly out of your mouth before you have time to reflect upon them. Online, you're communicating with other via text. Read back what you are saying to someone before you hit enter. This is a major benefit of text-based communications. Take advantage of it.
  2. Be the better person. I don't care if it was someone else who started in with the crass commentary — you are not obligated to join them. You have free will and the ability to make a better decision than they did.
  3. Don't be a dick (a.k.a. the DBAD rule.) Don't troll in trade to "light things up." Don't pick on a guildie in Gchat over something they are sensitive about. Don't treat the World of Warcraft as your personal soap box and megaphone, with your fellow players as the captive audience who can't walk away from you.

How to Cope with Others Demonstrating Incivility

  1. Let them know. Don't seethe with anger and lash out once you are past all points of patience. When the bad behavior/unwarranted commentary happens, whisper the person and ask them to knock it off. If it continues, or if it is malicious and directed publicly at another person, politely ask the offender to cease and desist, using the same channel the person is using for their behavior/comments.
  2. Set an example. No, I'm not saying make an example out of the offending person. I mean model the kind of behavior you want to see in other people. Exert peer pressure by being civil in your interactions with others. Even when you disagree.
  3. Try to give them the benefit of the doubt. This is probably the hardest thing to do. And this is also why obscenity laws vary from state-to-state: what offends me or goes against my community's standards of acceptable behavior may not align with what offends you or what offends your community's standards of behavior.

As much as it boggles my mind at some of the comments and behavior people I don't know but am thrown together with over the Internet say and do, I can suspend my disbelief and think that there may in fact be a time and a place wherein they are within social norms and boundaries that favor them and not me. That said, however, the online space is neither my place nor their space — it is a new shared space wherein we have to compromise and come to a workable and tolerable environment for all of us.

When All Else Fails

And for those die hards who refuse to modify their behavior in the face of guildie requests for a kinder gentler place online, you may do well to direct them to the Terms of Service for the game, which state:

Rules Related to "Chat" and Interaction With Other Users. Communicating in-game with other Users and Blizzard representatives, whether by text, voice or any other method, is an integral part of the Game and the Service and is referred to here as "Chat." When engaging in Chat, you may not:

(i) Transmit or post any content or language which, in the sole and absolute discretion of Blizzard, is deemed to be offensive, including without limitation content or language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnically or otherwise objectionable

Safe travels, adventurers.

Cataclysm to Take iLvl Out of the Mix for Deciding What Raid Size to Seat

If you were on twitter yesterday morning, you'd have thought the sky was falling. I was pre-coffee and pre-reading anything on MMO Champion or WoW Insider, so it took me a little while to decipher why there was 25 man raider versus 10 man raider sniping going on amongst my normally civil twitter reading list.

Lots of sniping that 25-man raiders weren't such special snowflakes. Other sniping that 10-man raiders were ruining WoW. People predicting their 25-man guilds would be falling apart. Pure chaos. And totally reminiscent of when Blizzard told us our 40-man raids were going by the wayside for Burning Crusade.

First, the Facts

  • 10- and 25- man raids in Cataclysm will share
    the same lockout.

    There should be no circumstances under which you kill a boss more than once per week on the same character. However, in the same way that you can decide on a per-boss basis whether to try normal vs. hard mode, we might allow you to change between 10 and 25 on a per-encounter basis for additional flexibility. If you started a raid in 25-player mode and then found that you couldn’t get everyone together later in the week, you might be able to downsize the next few bosses to 10-player.
  • 10- and 25- man bosses will drop the exact same items.
    We're designing and balancing raids so that the
    difficulty between 10- and 25-player versions of each difficulty will be
    as close as possible to each other as we can achieve. That closeness in
    difficulty also means that we'll have bosses dropping the same items in
    10- and 25-player raids of each difficulty. They'll have the same name
    and same stats; they are in fact the exact same items.
  • 25-man bosses will drop a higher quantity of loot, but not quality.
    We of course recognize the logistical realities of organizing larger groups of people, so while the loot quality will not change, 25-player versions will drop a higher quantity of loot per player (items, but also badges, and even gold), making it a more efficient route if you're able to gather the people.

(source)

Now, My Thoughts on the Changes

The disparity between iLvl loot meant that many guilds that had great progress on 10-man content, and meh progress on 25s still felt obligated to cobble together 25-mans every week, even if for only a few bosses, to keep their players from falling behind in the gearscore gap. These changes will mean that successful 25-man guilds will gear up a bit faster than those doing 10s only, but that 10s will finally be able to be viable for guilds as a primary raid offer, without fear of losing their more ambitious raiders to 25s. Folks will be able to choose their raid size based on what is most appealing to them without the iLvl quandary thrown into the mix.

For a guild like mine, which any given week was able to field one night of 25s, 2 nights of official 10s, and up to a half dozen 10-man alt runs, I think there will be some interesting possibilities. Those of us who were used to running 25 and 10s each week now have a gift of time since we will have to pick one or the other to do. What will we do with it? I bet it means we'll work on those beloved alts more. At the start of WotLK I had 2 raiding mains, which was not optimal as they had to swap out for each other in 1 raid ID. But if they'd each been able to gear up and be played, that could have worked out longer term.

But more alts in raiding can be a tricky proposition. It will work if we all agree upon solid requirements for the raids overall — and make the alts stick to them. It won't work if only the couple of official raids use them and the rest of the time it's a free-for-all. Some weeks, we might have enough people who want to raid on a given night to do a 25. Other weeks we might not. So if my 10-man team has been making great progress, why shouldn't I bring a different toon to the 25-man since I can't do both on my "main"? Which raid takes precedence? Who gets to make the choice? Will anyone even have a main anymore?

I have lots of questions at this point, and not so many answers. But overall, I think this will be a positive change for casual guilds that have struggled to fill 25s but had good success with 10s. It will keep the altoholics among us happy and busy (and playing those alts more in raids will probably also make us better at playing them.) And besides, how can we pursue archaeology if we're raiding 5 nights per week?

The sky didn't fall when we slimmed down to 25s from 40s with the launch of BC, though it did give folks the freedom to vote with their feet and find smaller guilds and other raiding teams to join. I'm cautiously optimistic that once Blizzard figures out the details, and we all have some time to reflect upon them, we'll determine our own paths for adjusting to these changes and getting our raids together.

Safe travels adventurers!

More Reading

Get some additional POVs on the changes from these fine folks:

How do you think it will affect your guild?

Our Victory is Your Victory

As those of you who read here regularly know, we've been making slow but
sure progress through ICC10 on one ID. We typically run two 10 teams
per week, but really only have enough top performing players to have 1
that's working on LK.

But starting with the night we killed Blood
Princes
I've noticed something disheartening: the sour grapes. Not even as much
in the realm of people complaining to Officers about not being included
in the progression team (only had a handful of that.) And not a ton of folks, mind you. But enough that you take notice.

More along the lines of peeps not saying grats when G chat lights up with an achievement for completing
the wing. Or not giving a cheer in the kill thread on the
forums. People who only have something positive to say if their nameplate is in the boss kill screenshot.

I know it sucks to be sat, or to not be able to attend on
the nights we are working on progression fights. I sat a lot in my
first 4 months as a pirate. (I barely eeked out a solitary Vezax kill as
a matter of fact.) And I still sit every few weeks now so we can cycle
in other DPS on weeks we have a signups overflow.

I feel like folks can forget we are a
team. And the guild's success is OUR success as a whole. It's their $15, and I know I can't expect everyone to share my passion for the guild and our progress, but I would prefer to see all of our raiders enthusiastic and supportive of each other when one of our teams hits a milestone. Instead of just looking at what's in it for them.

I am
going to miss ICC 25, and a night of 10s for vacation week. It
is entirely possible that there will be some new boss kills I miss out
on. And I will be right there cheerleading for the guild if we are so
lucky as to get to see some kill shots on the forum.

Because the guild's success is MY success.

Yarrrgh!

P.S. Naie, I am looking at *YOU* to be in charge of nekkid screenshots in my absence.

Friendships: Warcraft Giveth and Warcraft Taketh Away

Through the course of playing World of Warcraft for over four years, I’ve met a ton of great people that I am thrilled to have gotten to know over time. And I’ve also watched some friendships crash and burn spectacularly. That’s the thing about MMOs — there’s all these other people involved. And things don’t always turn out for the best when clashing agendas and differences of opinion insert themselves, especially in a raiding context. It seems like for every good friend you make, you also earn yourself a frenemy.

The Good

I haven’t actively played my Alliance toons in over a year, yet I still try to log in at least once a week to chit chat with the peeps in my friends and family guild (/wave at Milchar and Thardon), and my favorite druid lady. Horde-side, I’ve made some great friends with whom I have spent way to much time chatting online. And then there are all the bloggers and twitter folks (looks at Deimonia and Psynister in particular.) I’ve come up with so many great ideas for things to write about and just, frankly, had such a great time as a result of meeting you guys online. This is one way in which I can say WoW has enriched my life — it’s brought me into contact with a great group of folks  that I share a wide variety of other interests with as well, whom I would not have otherwise met. That’s priceless.

The Bad

Over brunch one weekend, a friend of ours who played Warcraft from BETA through the end of BC before calling it quits, mentioned that as being one of the reasons he’d stopped playing. He’d been part of a tight knit casual guild that was comprised largely of some of his former techie colleagues. That guild fell apart due to the GM’s burnout and some real life friction the friends were having as an outcome of in-game behaviors. Basically, one of their guildies become a little monster once he was behind his keyboard. To the point that people didn’t want to hang out with him IRL due to getting so angry with him in game for his bad attitude and greediness.

The Ugly

When a friend wants to start playing WoW, my first impulse is always to invite them to our alt guild, give them some bags, reroll an alt and play with them. I get excited sharing my love of the game with friends. But at this point in time, I am pretty dead set against encouraging a RL friend to apply to my main’s guild, due to my most recent experience with that. For me, if I am a personal reference for an applicant in my guild, I feel that means I am at least partially responsible for ensuring they are a good fit, and ensuring they know what’s expected of them behavior-wise in the guild. If your RL friend turns out to be someone who flakes on raids, gets saved to other raid IDs when scheduled for a guild raid, and generally acts like a greedy jerk when ever something shiny and purple drops, it reflects on you. And after having seen that happen even once, I know I just can’t stomach it again. In that specific case, we *don’t* hang out with that person IRL any more. Because it became all too clear we had vastly differing ideas on what constitutes acceptable, courteous behavior.

Virtual friendships can also have as much drama as the RL friend turned cyberjerk. Often, it’s guild forums that turn virtual friends into cyber enemies. It’s easy to come across as being condescending when replying to someone’s comments, regardless of your intent. And it’s also easy to come across as purposefully shutting down discussion when it doesn’t agree with your point of view. And worse yet, some folks tread into the area of making personal attack comments against anyone who does post an opposing viewpoint. And that can completely shut down productive dialogue within your guild, and drive permanent wedges between folks who were formerly friends. And that’s poison for any guild, and doubly so for a raiding team that must rely upon and trust each other.

How to Avoid the Pitfalls

  1. DBAD is the first rule of thumb. Behave towards others how you would behave towards your friends and family IRL. Yes, this is a just a game, and we are all a bunch of pixels, but there is a real live person behind that avatar, and it is your responsibility to remember that.
  2. Text is not always the best way to have a thorough discussion on a complicated issue. It is great to get things down in writing when you are ready to fine tune, but it can also easily lead to misunderstandings and drama because it lacks the nuances of speech.
  3. When things get hairy — get on that Vent server. A 5-minute conversation can often resolve a several day, multi-thread misunderstanding.
  4. When something makes you really angry, give yourself a time out. Log out for 5 minutes. Draft that forum reply in a text editor and let it sit there for a few minutes. Give yourself a little bit of time and space to accurately evaluate your best next step. Often, doing nothing serves you a lot better than making a quick, off-the-cuff reply. Recent Internet dramas reminded me of this point.
  5. When you find you are upset with a friend on an ongoing basis about an issue, make time to talk to them about it, either in game or over vent. The longer you keep your annoyance to yourself, the greater the likelihood you’ll blow up and put that friendship into the “beyond repair” pile.
  6. Remember that this is a game. The purpose is to have fun, with your friends. When it becomes a chore, or you feel you are at war with folks on the forums, or you are dreading logging in, this means it’s time to take a break. You don’t do yourself any favors when you log in and subject other folks to yourself while you are in that mindset.
  7. Give others — and yourself a second chance. If you are a jerk to someone, apologize for your behavior, and try not to replicate that behavior. If someone apologizes to you, accept it and move on.

There’s very little that goes on in game that merits a permanent grudge war with someone you considered to be a friend. Who wants to carry around all that ill will? Not me. Safe travels, adventurers.